Return Policy
- 一. Does the website support 7-day return without reason?
Hello, your purchase of goods on this website is equivalent to overseas purchases. The local laws of the goods are applicable to the inconvenience of cross-border goods. This website does not support returns for personal reasons. We recommend that you confirm that the goods are correct when placing the order before submitting the order.
- 二. If the package you received meets the following conditions, you can apply for a return and refund within 3 days after receiving the goods:
1.For product quality problems, the customer issues a test report or the original document confirming the quality problem by the brand, and returns the accessories, manuals, shopping vouchers, packaging, and products together for return. After the customer provides a traceable return shipping tracking number, we will refund the full amount and bear the freight;
- If the goods are damaged during transportation, please provide the outer packaging, express receipt, and pictures of the goods within 3 working days after receiving the goods. After the after-sales confirmation, we will refund the full amount and bear the freight; if If you cannot provide the corresponding photos, it will not be accepted, please understand;
- If the product is lost, wrongly delivered, or missed, please contact us within 3 days after receiving the goods, provide the order number, express delivery note, under/wrongly delivered goods, and photos of all the goods together to our customer service, customer service After confirmation, we will handle the relevant after-sales for you. If the after-sales time limit is exceeded, the after-sales will not be accepted normally.