Return Policy

  1. 一. Does the website support 7-day return without reason?

 

Hello, your purchase of goods on this website is equivalent to overseas purchases. The local laws of the goods are applicable to the inconvenience of cross-border goods. This website does not support returns for personal reasons. We recommend that you confirm that the goods are correct when placing the order before submitting the order.

 

 

 

  1. 二. If the package you received meets the following conditions, you can apply for a return and refund within 3 days after receiving the goods:

 

1.For product quality problems, the customer issues a test report or the original document confirming the quality problem by the brand, and returns the accessories, manuals, shopping vouchers, packaging, and products together for return. After the customer provides a traceable return shipping tracking number, we will refund the full amount and bear the freight;

 

  1. If the goods are damaged during transportation, please provide the outer packaging, express receipt, and pictures of the goods within 3 working days after receiving the goods. After the after-sales confirmation, we will refund the full amount and bear the freight; if If you cannot provide the corresponding photos, it will not be accepted, please understand;

 

  1. If the product is lost, wrongly delivered, or missed, please contact us within 3 days after receiving the goods, provide the order number, express delivery note, under/wrongly delivered goods, and photos of all the goods together to our customer service, customer service After confirmation, we will handle the relevant after-sales for you. If the after-sales time limit is exceeded, the after-sales will not be accepted normally.