Privacy policy

This website respects the personal information of users very much. We will strictly follow the requirements of relevant laws and regulations, take corresponding security protection measures, and try our best to protect your personal information in a safe and controllable manner. In view of this, Long Shang (hereinafter referred to as "we"), the service provider of this website, has formulated this "Privacy Protection Policy" (hereinafter referred to as "Privacy Policy") and reminds you:

 

If you choose to visit our website, you agree to accept our privacy policy.

 

 

 

1. 一. Information we may collect
2. In order to better provide you with goods or services, we may collect information about the services you use and how you use them and associate these information. This information includes:

 

(1) Personal related information: such as name, birthday, phone number, email or account information, etc.;

 

(2) Financial information: such as bank account information;

 

(3) Transaction information: for example, information about the collection of goods or services purchased;

 

(4) Social information: link your social account information with your authorization and consent;

 

(5) Device information: We will receive and record the device-related information you use (such as device model, operating system version, device settings, unique device identifiers and other software and hardware according to the specific permissions granted by you during software installation and use) Characteristic information), information related to the location of the device (such as IP address, GPS location, and sensor information such as Wi-Fi access points, Bluetooth, and base stations that can provide relevant information).

 

(6) Log information: When you use our services, the system will automatically collect your detailed usage of our services and save them as relevant web logs. For example, the content of your search query, IP address, browser type, telecommunications operator, language used, date and time of access, and records of web pages you visit, etc.

 

Please note that separate device information, log information, etc. are information that cannot identify a specific natural person. If we combine this type of non-personal information with other information to identify a specific natural person, or combine it with personal information, during the combined use period, this type of non-personal information will be treated as personal information, unless you have obtained your authorization Or unless otherwise provided by laws and regulations, we will anonymize and de-identify this type of personal information.

 

In order to show you the order information that has been generated, we will collect the order information generated during your use of our services to show you and facilitate your order management.

 

In order to contact you or help you solve the problem, or record the solution and result of the related problem, we will record your communication information, such as the account number you used to communicate with, as well as the communication time, data and duration.

 

1. 二. Your personal information that we may collect indirectly

 

In order to confirm the transaction status and provide you with after-sales and dispute resolution services, we will collect your transaction, payment, logistics information related to the transaction progress through the transaction object, payment institution, logistics company, etc. you select based on the exchange, or transfer you The transaction information is shared with the above-mentioned service providers within the scope permitted by laws and regulations.

 

If you refuse to provide the above information or refuse to authorize, you may not be able to use our corresponding services, or you may not be able to display relevant information, but it will not affect browsing, search and other services.

 

 

 

1. 三. The purpose of our collection and use of information

We will collect and use your personal information for the following purposes:

 

1. Become our registered user

 

In order to become our registered user so that we can provide you with services, you need to provide your mobile phone number, email address, and create a user name and password. If you only need to use basic services such as browsing and search, you do not need to register as our user and provide the above information.

 

2. Information push

 

In order to improve our products or services and provide you with personalized information search and transaction services, we will base on your browsing and search records, device information, location information, order information, and according to your browsing, search preferences, behavioral habits, Features such as location information, push product and service information based on features.

 

If you don't want to receive the push information sent to you by us, you can unsubscribe at any time by following the relevant prompts.

 

1. 四. Provide you with goods or services

 

In order to facilitate the delivery of goods or services to you, you need to provide the consignee’s name, consignee address, consignee’s contact number, ID information, etc. If we entrust a third party to deliver to you, we will share the above information with the third party. If you refuse to provide such information, we will not be able to complete the relevant delivery services.

 

You can order goods or services for others through this website, and you need to provide the aforementioned personal information of the actual orderer. Before providing us with the aforementioned personal information of the actual orderer, you need to ensure that you have obtained his authorization.

 

1. 五. Provide you with security

 

In order to improve the security of your use of the services we provide, protect the personal and property safety of you or other users or the public, and better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, and network intrusions, To more accurately identify violations of laws and regulations or relevant agreements and rules of this website, we may use or integrate your personal information, transaction information, device information, relevant web logs, and information that our partners have obtained your authorization or shared in accordance with the law. Comprehensively judge your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.

 

 

 

1. 六. To achieve the purpose of the contract and the requirements of relevant laws and regulations

 

(1) To perform the obligations that you need to perform as the subject of the contract after you conclude the contract with us;

 

(2) Realizing the foreseeable legitimate interests of the conclusion of the contract;

 

(3) Comply with the requirements of the law.

 

1. 七. How do we collect information

When you are using this website, you may provide us with your information through telephone, email or other social account sharing methods. The methods of providing may include:

 

1. Register as a user of this website;

 

2. Subscribe to the information on this website;

 

3. Purchase goods or services on this website;

 

4. Participate in research activities on this website;

 

5. Contact the after-sales service team of this website;

 

We or our third-party partners may use our own cookies to ensure the normal operation of the website, to provide you with a better visit experience, and to recommend content that may be of interest to you. Cookies help us identify you as our registered user, or save your preferences or other information that you provide to us. You can manage or delete cookies according to your preferences.

 

 

 

1. 八. How do we protect the security of your personal information
2. We have taken reasonable and feasible safety protection measures in line with industry standards to protect the personal information you provide, and regularly conduct self-checks on the protection of our users’ personal information to prevent unauthorized access, public disclosure, and use of personal information , Modification, damage or loss. For example, the exchange of data (such as credit card information) between your browser and the server is encrypted and protected by the SSL (Secure Socket Layer) protocol; we will use encryption technology to improve the security of personal information; we will use a trusted protection mechanism Prevent personal information from being maliciously attacked; we will deploy an access control mechanism to ensure that only authorized personnel can access personal information; and we will organize security and privacy protection training courses to strengthen employees’ awareness of the importance of protecting personal information.

 

2 The Internet is not an absolutely secure environment. Due to force majeure and various malicious methods that may exist, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information.

 

3. In the unfortunate event of a personal information security incident, we will inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and what you can independently prevent and reduce risks Suggestions, remedies for you, etc. We will inform you of the relevant situation of the incident by email, letter, telephone, push notification, etc. If it is difficult to inform the subject of personal information one by one, we will take a reasonable and effective way to publish an announcement. At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.

 

 

 

4.Please note that the information you voluntarily share or even publicly share when using our services may involve your or others’ personal information or even personal sensitive information. As long as you do not delete the shared information, the relevant information will remain in the public domain; even if you delete it When sharing information, the relevant information may still be cached, copied or stored independently by other users or third parties not under our control, or stored in the public domain by other users or such third parties. Please be more cautious about whether to share or even publicly share relevant information when using our services.

 

 

5. Overseas transfer of personal information

We may cooperate with various service providers on a global scale based on business needs. Therefore, your personal information may be transferred between different countries. The laws of different countries may have different policies for the protection of personal information. If we transfer your personal information to different countries, we will strictly abide by relevant laws, ensure your privacy rights and require our service providers to protect your personal information in accordance with our standards. If you want to know more about safeguards, please contact us.

 

6. Personal information of minors

Minors under the age of 18 are not allowed to create their own accounts.

 

 

 

1. 九. Information collected without authorization

According to relevant laws and regulations, the collection of your personal information in the following situations does not require your authorization and consent:

 

1. Related to national security and national defense security;

 

2. Related to public safety, public health, and major public interests;

 

3. Related to criminal investigation, prosecution, trial, and execution of judgments;

 

4. For the purpose of safeguarding the life, property and other major legal rights of personal information subjects or other individuals, but it is difficult to obtain your own consent;

 

5. The personal information collected is disclosed to the public by you yourself;

 

6. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

 

7. Other circumstances stipulated by laws and regulations.

 

8. We may share your personal information

We respect users' personal information very much, and will not sell or rent any of your information to third parties for their marketing purposes. We will only share your information with third parties under the following circumstances:

 

（1）. Provide your personal information to trusted partners: We hire other companies and individuals to perform certain functions on our behalf. For example: delivering packages, sending letters, emails or text messages, clearing duplicate information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid search lists and links), processing credit card payments, and providing customers service. They have access to your information needed to perform their duties, but they cannot use this information for any other purpose.

 

（2）. Business transfer: In order to continue to develop the business of this website, we may sell or acquire stores, subsidiaries or business departments. In these transactions, user information is usually part of the transferred corporate assets, but this information (unless the user gives other consent of course) is still subject to the promises made by any privacy statements that existed before the transfer. If this website or its affiliates or all of their respective assets are acquired, your information should be part of the transferred assets.

（3）. According to the requirements of laws and regulations or the requirements of administrative and judicial organs.

 

（4）. To safeguard the legitimate rights and interests of this website and its affiliates or users.

 

（5）. If you are a qualified intellectual property complaint and have filed a complaint, you should disclose it to the respondent at the request of the respondent so that both parties can deal with possible rights disputes.

 

（6）. Only by sharing your information can you provide the services you need or deal with disputes or disputes between you and others. For example, in a transaction you create on this website, if any party to the transaction fulfills or partially fulfills its transaction obligations and makes a request for information disclosure, we will provide the user with the necessary information such as the contact information of the counterparty according to the situation. Facilitate the completion of the transaction or the settlement of disputes.

 

（7）. If you violate relevant laws, regulations, or relevant agreements or rules of this website, you need to disclose it to a third party.

 

（8）. Obtain your consent or authorization: In addition to the above, when information about you may be disclosed to a third party, you will be notified, and you will have the opportunity to choose not to share this information with the third party.

 

 

 

（9） How do you manage your personal information

Except for exceptions provided by laws and regulations, you can access your personal information yourself in the following ways:

 

Account information-If you want to access or edit the basic personal information and payment information in your account, change your password, etc., you can perform such operations through the "Personal Center" by logging in to your account.

 

Order information: You can check your order records, transaction records, etc. on this website.

 

If you cannot access such personal information through the above-mentioned path, you can contact us at any time through the customer service of this website. We will respond to your visit request within 10 working days.

 

 

十. Your rights

You have the right to access, transfer, query, correct and delete the personal information you keep on this website. At the same time, you can also request that your personal information be used for specific purposes, including sending you marketing information.

 

We will comply with any applicable laws to enable you to properly exercise your rights. Due to certain restrictions, we may not be able to fulfill your request in a timely manner. If you have any requirements related to your personal information, such as access, transfer, query, correction and deletion of your personal information and account, or any questions about your personal information, you can contact us with the following information and make a request.

 

Customer Service Email: china@service.longshang.cn

 

Working hours: Monday to Friday 9:00-18:00 (Beijing time)

 

 

 

十一. Marketing

We like to communicate with you, so based on your shopping preferences, we can use our personal information database to send you marketing information by mail and post based on your product preferences. Some of this information is customized for you based on your previous browsing and purchase records and other information.

 

If you no longer want to receive our marketing information (or want to re-select), you can contact us at any time to change your preferences, and at the same time by clicking "unsubscribe" in any email or upgrading your account settings, You can no longer receive marketing information. If you cancel the marketing subscription, we will contact you with service information feedback every once in a while (for example: confirmation of order and delivery information and information on your legal rights).

 

You may also see information about us on third-party websites including social media. When you see our advertisements on social media, it means that we authorize them to display advertisements to our customers or people who meet our customer characteristics. If you want to stop seeing these customized advertisements, you can change the privacy settings of your browser and third-party websites.

 

 

十二. The terms of our privacy policy may be changed in due course. For major changes, we will provide significant notifications (including we will notify you in a prominent position on the homepage or by email or even pop-up notifications). If you continue to use our services, you agree to be bound by the revised privacy policy.